Legal

Terms of Service

Last updated: April 2026

These Terms of Service ("Terms") govern your use of FRANK – Food Intelligence, operated by Parallel Warrior Unipessoal LDA ("FRANK", "the app", "we", "us", or "our"). By downloading or using FRANK, you agree to these Terms. If you do not agree, do not use the app.

Important: FRANK provides food information for general educational purposes only. Nothing in this app constitutes medical, nutritional, dietary, or health advice. Always consult a qualified healthcare professional before making decisions about your diet or health.

1. Not Medical or Nutritional Advice

FRANK is an informational tool. The health scores, additive flags, nutritional data, AI analysis, and all other content provided by FRANK are for general informational and educational purposes only.

FRANK does not provide medical advice, diagnosis, treatment, or nutritional counselling. The information in the app should not be used as a substitute for professional medical or dietary advice. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition, food allergy, dietary requirement, or health concern.

Reliance on any information provided by FRANK is solely at your own risk.

2. Limitation of Liability

To the fullest extent permitted by applicable law, Parallel Warrior Unipessoal LDA and its developers, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

Your use of FRANK is at your sole risk. We provide the app on an "as is" and "as available" basis without warranties of any kind, either express or implied.

3. Data Accuracy

FRANK sources product data from Open Food Facts, an open community database, and other third-party sources. We do not independently verify all product information. Nutritional data, ingredient lists, and additive information may be incomplete, out of date, or inaccurate.

Product formulations change regularly. Always check the physical product label before consuming any food, especially if you have allergies, intolerances, or specific dietary requirements. Do not rely solely on FRANK to identify allergens or harmful ingredients.

The EU vs USA additive comparison is based on publicly available regulatory information and is provided for educational purposes. Regulatory status of additives may change. This is not legal advice.

4. AI-Generated Content

FRANK uses artificial intelligence to generate health analysis summaries. AI-generated content may contain errors, hallucinations, or outdated information. AI analysis is provided for general informational purposes only and should not be relied upon for medical or dietary decisions.

5. Subscriptions and Payments

FRANK offers a free tier and a paid subscription (FRANK Pro) with monthly and annual options. Subscriptions are managed through Apple's App Store and are subject to Apple's terms and conditions.

Free trial periods, where offered, convert to paid subscriptions automatically at the end of the trial unless cancelled beforehand.

6. Acceptable Use

You agree not to:

7. Intellectual Property

FRANK and all its content, features, and functionality — including but not limited to the FRANK name, logo, health scoring system, and app design — are owned by us and protected by applicable intellectual property laws.

Product images and data are sourced from Open Food Facts under their open database licence. The FRANK score, EU vs USA comparison feature, and AI analysis are proprietary.

8. Third-Party Services

FRANK uses third-party services including Supabase, RevenueCat, PostHog, Open Food Facts, and Anthropic. Your use of these services through the app is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party services.

9. Termination

We reserve the right to suspend or terminate your access to FRANK at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of Portugal, where Parallel Warrior Unipessoal LDA is registered, without regard to conflict of law principles. Any disputes arising from these Terms or your use of FRANK shall be subject to the exclusive jurisdiction of the courts of Portugal.

12. Contact

If you have any questions about these Terms, please contact us at:

hello@frank-app.health

By using FRANK, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.